ECOSYSTEM SOLUTIONS

CASE STUDY

Ecosystem Solutions

EcoSystem Solutions was established 13 years ago in south west Australia and was formed with the incentive to provide individually tailored solutions to ecological problems and issues. Their core services include ecological surveys, mapping, planning and fire risk assessment.
They focus on providing environmental peace of mind through achieving the best outcomes for their clients and the environment, and through EcoSystem Solutions’ quality service and innovation, they have been quickly achieving more projects to work on. 

Growing the business and maintaining relationships with multiple clients started to become challenging for their relatively small team. Therefore EcoSystem Solutions opted to start utilizing Gekko Email Management in April 2018 in order to improve project management and increase efficiencies within the business.
They chose Gekko as it was simple to install and use and provided good value for money. Their experience of the setup process was extremely positive; despite being based on opposite sides of the globe, EcoSystem Solutions found the support team to be second to none. 
“If there are any issues, your support team are amazing, even with an 8 hour time difference and working on the other side of the world (Australia).”
The feature that really benefits EcoSystem Solutions is the email archives, which are easy to add to and more importantly, make finding essential or critical emails simple and quick. 
“I was struggling with email archiving - we get around 300 emails a week and work in a high risk and potentially liable business (Bushfire Protection Planning). I was worried about how I would keep and find emails should catastrophic fires cause harm to people and property that we had worked with. Now I don’t even think about it.

The ease of the software to use and find archived emails is key - the product just works and does what it says it does, in a cost effective and simple manner.”
EcoSystem Solutions highly recommend the Gekko Outlook Plugin which has really helped their business run smoothly and efficiently.

“I can't recommend the product and company enough. We would be lost without it now as it's part of our integral safety net.”
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