Blog Post

Get to know Gekko: Part 2 – Filing received emails

Anna Fay • Oct 06, 2015

Interested in learning about how the Gekko email manager tool works? Here in the second of our regular posts ‘Get to know Gekko’ we take you through how easy it is to file a received email within the Gekko user interface.


Part 2 – How to file a received email

To file a received email open your email server Inbox folder to view your received message(s) to be filed. By default this is usually in date order.

e.g. In Outlook:

Select the message(s) that you want to file and drag it to the appropriate Gekko project folder (or project sub-category).

The selected message(s) is moved from your inbox list and will initially be located in the Gekko project folder where it was dragged.

Approximately every 10 minutes Gekko will trawl through the system and ‘harvest’ any messages that have been deposited in the project folders and file them. The message will now be saved in the Filed folder for the appropriate Gekko project folder (or project sub-category).

This indicates that the message has now been processed and stored in Gekko and will be viewable as one of the latest emails involving you on your Gekko Dashboard.

As you can see, Gekko is an effective email manager tool that is easy to use!

Don’t forget, if you are a Gekko User (whether on the Free trial or on a monthly subscription) you can access fully comprehensive user guides and videos within Gekko.

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